Collector (Mortgages/ Equity Lines)

We are looking for a high energy professional with 3- 5 years recent experience in mortgage loan collections. The candidate must possess strong communication, negotiation, and follow-up skills. Experience with 1^st Mortgage collections is required.  Additional experience with multi-state collections on equity loans/ lines of credit and construction loans is preferred. Collecting from 1^st day of delinquency through resolution is also required. Loss Mitigation experience is a plus. This is a full-time, non- commission based  position at our Main Office on East 71^st & Broadway.

Equal Opportunity Employer M/F/D/V

Branch Manager (Cleveland ,Oh area)

We are looking for a Branch Manager with 5-7 years of recent experience in retail branch banking. Candidates will be current Retail Branch Managers who thrive in a team based environment and are committed to delivering outstanding customer service. Proven “hands on” people management skills are required. Recent Mortage Loan experience is required.

Responsibilities:

• Provide leadership, coach, train, and manage performance of branch staff.
• Ensure branch operational integrity and compliance in all branch policies and procedures.
• Provide consistent quality customer service to both internal and external customers that meet or exceeds established standards.
• Ensures that team members exceed customer satisfaction expectations and demonstrate Third Federal’s values.
• Participate in branch functions and community activities to promote bank’s image and growth. Responsible for communicating and implementing changes to policies and procedures. Carefully applies policies and procedures while granting exceptions.
• Other duties as assigned or requested.
  

Requirements:

• High school diploma or equivalent; College degree preferred.
• 5 years of recent experience managing a retail branch bank.
• 5 years of recent experience taking conventional Mortgage Loan applications (purchase, construction/perm, refinance).
• Proven communication skills.
• Proven leadership qualities with strong ability to supervise and instruct.
• Proven track record in meeting objectives, ability to meet deadlines: ability to manage to multiple objectives.
• Strong PC skills including: Word, Excel, and Automated Mortgage Application Software.

NOTE: The position requires recent Retail Branch Management experience and Mortgage experience, this is not a Mortgage Originator position.

Equal Opportunity Employer M/F/D/V

Universal Banker

Responsibilities:

Working in a team environment, the Universal Banker will work in a Retail Branch location assisting customers with banking transactions on the Platform, in the Teller area, or over the telephone.  Primary responsibilities will focus on opening depository accounts (checking, savings, certificate of deposit, IRA's), taking ELOC/HELOC applications and resolving customer issues on the platform.  The successful candidates will work in all areas of the branch and periodically work at different locations other than their home base. Conventional First Mortgage application experience is a plus if you meet all other requirements. The candidates must possess strong interpersonal skills, work well in a fast-paced environment and thrive in a team based setting.

Requirements:

• 6 months of Teller experience.
• 2 years of recent experience working in a retail branch banking location on the platform with new account openings, Equity loan applications, and resolving customer issues.
• Outstanding customer service skills, to include professional grammar and demeanor, as well as positive, proactive, and friendly interpersonal skills are required.
• The successful candidates will work in all areas of the branch and periodically work at different locations other than their home base.
• Conventional First Mortgage application experience is a plus if you meet all other requirements.
• High School graduate or equivalent.
• The position is located at our Twinsburg office.
• To be considered, you must meet all of the basic requirements.

NOTE: The position requires recent Retail Branch Platform and Teller/Equity Loan application experience, this is not a Mortgage Originator position.

Equal Opportunity Employer M/F/D/V