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Careers at Third Federal

If you’re looking for a career that challenges you to do your best, enables you to be part of a dynamic team, and encourages you to grow, we want to hear from you!

Take a look at our open positions and get started with a new opportunity today.

Northeast Ohio

At Third Federal, named for five years in a row as “One of the Best Companies to Work For” in America by Fortune magazine, we offer a pleasant customer service oriented work environment, competitive salary, comprehensive benefits package and career growth opportunities.

We are looking for several Call Center Representatives to join our team in our Customer Service Department. Candidates must have spent a minimum of 2 years working in a retail banking environment including experience with platform transactions, and lending experience with products such as equity lines/loans, installment loans, and/or conventional mortgages. The successful candidate must possess strong interpersonal skills, be able to understand and explain financial information, work well in a fast-paced environment and thrive in a team based setting. Job duties may include: responding to loan servicing and product questions; quoting mortgage rates and providing product comparisons; and taking equity/mortgage loan applications over the phone. The Call Center Representative will also handle a variety of customer inquiries regarding checking, savings, certificate of deposits (regular and IRA), debit cards and online banking issues.

Requirements:

  • High School diploma or equivalent
  • 2 years of recent experience working in a retail banking environment
  • Customer service orientation in a telephone environment preferred
  • Recent Depository account (Checking, Savings, IRA, Certificate of Deposit) experience required
  • Lending experience including equity lines /loans, and installment loans is required
  • First mortgage lending experience is preferred
  • Outstanding customer service skills, including professional grammar and demeanor, and positive proactive and friendly interpersonal skills are required
  • Strong verbal and written communication skills
  • Bilingual language skills are a plus

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


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Third Federal Savings & Loan Association is seeking a Database Administrator, with strong technical skills, excellent customer service skills and passion for database technologies.

As a Database Administrator, you will be responsible for installation, configuration, and administration of multiple databases. The successful candidate will also be involved in future upgrades, working with .Net Developers and engineering performance recommendations.

Responsibilities:

  • Primary support for multiple SQL Server databases
  • Assist in maintaining and administration of Oracle databases and applications such as EBS and HRMS
  • Develop and Deploy SSIS Jobs
  • Support and administer Microsoft Reporting Services
  • Maintain Backup and Recovery procedures
  • Troubleshoot database issues
  • Apply Service Packs and hot fixes as necessary
  • Optimize and monitor database performance
  • Apply best practices to security standards
  • Participate on project teams
  • Maintain and update disaster recovery plans
  • Sarbanes Oxley Reporting

Requirements:

  • Bachelors Degree in Computer Science or equivalent experience
  • 3+ years full time experience as a Microsoft SQL Database Administrator
  • Detailed knowledge of SQL Server 2008 - 2016
  • Database Design proficiency
  • Basic Windows administration skills
  • Excellent written and verbal skills
  • Strong team and organization skills
  • Experience designing disaster recovery and contingency planning
  • Microsoft SQL server training and/or certifications preferred

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


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Southern Ohio

We are looking for a high energy, enthusiastic, customer focused professional that enjoys creating great customer experiences by providing excellent customer service and communication. The Customer Service Representative will work in a retail branch location assisting customers with loan transactions both in person and over the telephone. The candidate must possess strong interpersonal skills and thrive in a team based setting.

This position is responsible for: working with prospective customers seeking a Home Equity Line/ Loan, refinance or conventional mortgage loan; providing loan details, calculating payments, ratios, closing costs and program information to assist the prospective customer in choosing the appropriate product; taking applications and maintaining close contact with the borrower, realtor, and seller throughout the process to ensure a stress free close or refinance.

We provide loan training for this position. Our associates are not on commission so that they are able to focus on doing what’s right for the customer.

Requirements:
• Excellent customer service skills
• Excellent written and verbal communication skills
• Retail financial experience
• Loan processing experience preferred
• Demonstrated ability to work independently while contributing to a team environment
• 1st Mortgage loan experience a plus
• High School Diploma or equivalent

The open position is located at our West Chester Loan Production Office, 9464 Civic Center Blvd., West Chester, OH., 45069

We offer a pleasant, customer service oriented work environment, competitive salary and comprehensive benefits package.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


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Southwest Florida

At Third Federal, named for five years in a row as “One of the Best Companies to Work For" in America by Fortune magazine, we offer a pleasant customer service oriented work environment, competitive salary, comprehensive benefits package and career growth opportunities.

Working in a team environment, the Teller/Customer Service Representative II will work in a Retail Branch location assisting customers with banking transactions on the Platform, in the Teller area, or over the telephone. Primary responsibilities will focus on running a Teller Window, opening depository accounts (checking, savings, certificate of deposit, IRA's) and resolving customer issues on the platform. The successful candidate will work in all areas of the branch. The candidate must possess strong interpersonal skills and thrive in a team based setting. This position is available at our Bonita Springs Branch.

Requirements:
• 6 months of recent Retail Bank Teller experience.
• 2 years of recent experience working in a retail branch banking location on the platform with new account openings and resolving customer issues.
• Outstanding customer service skills, including professional grammar and demeanor, as well as positive, proactive, and friendly interpersonal skills are required.
• The successful candidate will work in all areas of the branch.
• High School graduate or equivalent.
• To be considered, you must meet all of the basic requirements.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


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East Coast Florida

Responsibilities:
Florida’s leading conventional residential mortgage lender is looking for a high energy experienced Mortgage Loan Originator/Business Development Representative to cover the Southern Palm Beach County market.

This position is responsible for: marketing Third Federal products, services philosophy and values with the community and referring business to the branch; creating, developing, increasing and maintaining relationships with builders, realtors and within the community in order to generate mortgage/construction loan business; participating in community events in order to market Third Federal and generate new business; meeting with borrowers to take first mortgage and equity loan applications; following the loan through closing, resolving issues and maintaining communication with the borrower throughout the process. This position requires daily visits to the referral sources (inter-community travel to realtor/builder offices).

Requirements:

• Must possess 2-5 years of recent conventional mortgage loan origination experience in Southern Palm Beach county area
• Extensive established realtor relationships
• Customer service orientation in a face to face environment
• Outstanding organizational and communication skills
• PC proficiency and experience with mortgage origination software
• Successful track record of developing new realtor contacts and generating applications and referrals via outside sales calling efforts

This retail position is located in our Delray Beach office and is also responsible for working in a team environment, opening new accounts (checking, savings, equity loans), and servicing retail customers. This salaried position additionally offers a comprehensive compensation and benefits package. 

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


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