Careers at Third Federal

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Careers at Third Federal

If you’re looking for a career that challenges you to do your best, enables you to be part of a dynamic team, and encourages you to grow, we want to hear from you!

Take a look at our open positions and get started with a new opportunity today.

Call Center Representative - Inbound Telephone (Cleveland, OH)


We are looking for several Call Center Representatives to join our team with a minimum of 1 year recent experience in a retail banking/credit union environment. Candidates must possess strong interpersonal skills, be able to understand and explain financial information, work well in a fast-paced environment and thrive in a team based setting. Experience with equity lines of credit, depository accounts, and mortgage loan terminology are a plus. Our Call Center is an in-bound operation. These are full-time, first shift positions located at our Main Office (E. 71st & Broadway).


  • High School diploma or equivalent.
  • 1 year of recent retail bank/credit union experience opening deposit accounts.
  • Proven communication skills, proven math skills.
  • Strong PC skills including: Word and Excel.
  • Conventional equity line of credit/mortgage application experience is a plus.
  • Bi-lingual language skills are a plus.
Work hours are generally scheduled between 8:20 a.m. to 5:00 p.m. - Monday through Thursday, until 6:00 p.m. on Friday and requires some Saturdays.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

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