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Careers at Third Federal

If you’re looking for a career that challenges you to do your best, enables you to be part of a dynamic team, and encourages you to grow, we want to hear from you!

Take a look at our open positions and get started with a new opportunity today.

Northeast Ohio

We are looking for a Branch Manager (Trainee) with 5 years of recent experience in retail branch banking. Candidates will be current Retail Branch Managers who thrive in a team based environment and are committed to delivering outstanding customer service. Proven �hands on� people management skills are required. Recent mortgage loan experience is required. 

Responsibilities:

  • Provide leadership, coach, train, and manage performance of branch staff
  • Ensure branch operational integrity and compliance in all branch policies and procedures
  • Provide consistent quality customer service to both internal and external customers that meets or exceeds established standards
  • Ensure that team members exceed customer satisfaction expectations and demonstrate Third Federal�s values
  • Participate in branch functions and community activities to promote bank�s image and growth
  • Responsible for communicating and implementing changes to policies and procedures
  • Other duties as assigned or requested

Requirements:

  • High school diploma or equivalent; College degree preferred
  • Minimum of 5 years of recent experience managing a retail branch bank
  • 5 years of recent experience taking conventional Mortgage Loan applications (purchase, construction/perm, refinance)
  • Proven communication skills
  • Proven leadership qualities with strong ability to supervise and instruct
  • Proven track record in meeting objectives; ability to meet deadlines; ability to manage to multiple objectives
  • Strong PC skills including: Word, Excel, and Automated Mortgage Application Software.

NOTE: The position requires recent Retail Branch Management experience and Mortgage experience; this is not a Mortgage Originator position.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


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We are looking for an experienced Customer Service Representative/Teller for our Westown Branch Office. The qualified candidates will be proficient in all aspects of cash handling, managing and balancing a teller drawer and positively resolving customer issues. Dedication to delivering outstanding customer service is required.

Responsibilities:
  • Working with the bank’s customers (face to face) handling financial transactions and problem resolution in a professional and friendly manner.
  • Managing and balancing a teller drawer.

Requirements:

  • One year of recent previous teller experience required
  • A minimum of 6 months recent cash handling experience and one year of customer service experience in a face to face retail bank environment
  • High School diploma
  •  Outstanding customer service skills to include:
    • professional grammar and demeanor
    • positive, proactive, and friendly interpersonal skills
  • Willingness to periodically work other branch locations

Position available at our Westown Branch Office located at 10642 Lorain Avenue, Cleveland, OH., 44113. 

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


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Working in a team environment, the Teller/Customer Service Representative II will work in a Retail Branch location assisting customers with banking transactions on the Platform, in the Teller area, or over the telephone. Primary responsibilities will focus on running a Teller Window, opening depository accounts (checking, savings, certificate of deposit, IRA's) and resolving customer issues on the platform. The successful candidate will work in all areas of the branch. The candidate must possess strong interpersonal skills and thrive in a team based setting. This position is available at our Fairlawn Branch.
Requirements:
• 6 months of recent Retail Bank Teller experience.
• 2 years of recent experience working in a retail branch banking location on the platform with new account openings and resolving customer issues.
• Outstanding customer service skills, including professional grammar and demeanor, as well as positive, proactive, and friendly interpersonal skills are required.
• The successful candidate will work in all areas of the branch.
• High School graduate or equivalent.
• To be considered, you must meet all of the basic requirements.
NOTE: The position requires recent Retail Branch Platform and Teller experience.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


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Job Summary: We are looking for several high energy, experienced loan professionals who will work in an internet based application setting.  The successful candidate must possess strong interpersonal skills, be able to understand and explain financial information, work well in a fast-paced environment and thrive in a team based setting.  Excellent communication skills and PC proficiency required. Our loan administrators are not on commission so that they are able to focus on doing what’s right for the customer. The open position is located at our Main Campus location in Cleveland, OH.

Requirements:
• Two years of current/recent experience taking home equity/mortgage loan applications in a retail banking environment
• Mortgage loan experience a plus
• Excellent communication skills including professional grammar and demeanor as well as positive, proactive and friendly interpersonal skills are required
• Strong verbal and written communication skills
• Customer service orientation in an internet environment preferred
• PC proficiency required- Mortgage Software experience preferred
• Strong organizational skills
• High School diploma or equivalent

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


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This position is responsible for producing and presenting monthly and quarterly analysis to support the organization’s CRA and Fair Lending efforts; serving as a key contributor to the CRA Committee and to the Fair Lending Committee, and preparing procedural documentation to support these activities.  This position is expected to understand and produce not only regular reports, but also ask and answer their own questions and understand when new reports/data sources need to be used.  This position will also be responsible for understanding and fulfilling CRA regulatory requirements including: maintenance and availability of the Public File, submitting Assessment Area reports to regulatory agencies, etc. This position is expected to understand TFS lending products and underwriting programs, especially those directed at community lending and LMI/High Minority markets.  The position will also be expected to maintain a strong working knowledge of CRA and Fair Lending regulations.

 

Requirements

·         A minimum of 2 years of CRA and Fair Lending analysis

·         Experience with reporting tools required

·         Professionalism and leadership skills

·         Ability to interact with managers across the organization

·         Excellent oral and written communication skills

·         Analytical thinking skills

·         Open-minded and creative thinking skills

·         Ability to multi-task, manage and prioritize multiple projects

·         Ability to work collaboratively in a team environment

·         Ability to work independently, be a self-starter

·         Well-organized, accurate, and attentive to detail

·         Knowledge of CRA and Fair Lending regulations preferred

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


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Southern Ohio

We are looking for a high energy, enthusiastic, customer focused professional that enjoys creating great customer experiences by providing excellent customer service and communication. The Customer Service Representative will work in a retail branch location assisting customers with loan transactions both in person and over the telephone. The candidate must possess strong interpersonal skills and thrive in a team based setting.

This position is responsible for: working with prospective customers seeking a Home Equity Line/ Loan, refinance or conventional mortgage loan; providing loan details, calculating payments, ratios, closing costs and program information to assist the prospective customer in choosing the appropriate product; taking applications and maintaining close contact with the borrower, realtor, and seller throughout the process to ensure a stress free close or refinance.

We provide loan training for this position. Our associates are not on commission so that they are able to focus on doing what’s right for the customer.

Requirements:
• Excellent customer service skills
• Excellent written and verbal communication skills
• Retail financial experience
• Loan processing experience preferred
• Demonstrated ability to work independently while contributing to a team environment
• 1st Mortgage loan experience a plus
• High School Diploma or equivalent

The open position is located at our West Chester Loan Production Office, 9464 Civic Center Blvd., West Chester, OH., 45069

We offer a pleasant, customer service oriented work environment, competitive salary and comprehensive benefits package.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


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We are looking for a high energy, enthusiastic, customer focused professional that enjoys creating great customer experiences by providing excellent customer service and communication. The customer service representative will work in a retail branch location assisting customers with loan transactions both in person and over the telephone. The candidate must possess strong interpersonal skills and thrive in a team based setting.

This position is responsible for: working with prospective customers seeking a Home Equity Line/ Loan, refinance or conventional mortgage loan; providing loan details, calculating payments, ratios, closing costs and program information to assist the prospective customer in choosing the appropriate product; taking applications and maintaining close contact with the borrower, realtor, and seller throughout the process to ensure a stress free close or refinance.

We provide loan training for this position. Our associates are not on commission so that they are able to focus on doing what’s right for the customer.

Requirements:
• Excellent customer service skills
• Excellent written and verbal communication skills
• Retail financial experience
• Loan processing experience preferred
• Demonstrated ability to work independently while contributing to a team environment
• 1st Mortgage loan experience a plus
• High School Diploma or equivalent

The open position is located at our Montgomery Loan Production Office, 11928 Montgomery Rd Suite 1, Cincinnati, Oh.

We offer a pleasant, customer service oriented work environment, competitive compensation and comprehensive benefits package.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


Submit Resume

We are looking for a high energy, enthusiastic, customer focused professional that enjoys creating great customer experiences by providing excellent customer service and communication. The Customer Service Representative will work in a retail branch location assisting customers with loan transactions both in person and over the telephone. The candidate must possess strong interpersonal skills and thrive in a team based setting.

This position is responsible for: working with prospective customers seeking a Home Equity Line/ Loan, refinance or conventional mortgage loan; providing loan details, calculating payments, ratios, closing costs and program information to assist the prospective customer in choosing the appropriate product; taking applications and maintaining close contact with the borrower, realtor, and seller throughout the process to ensure a stress free close or refinance.

We provide loan training for this position. Our associates are not on commission so that they are able to focus on doing what’s right for the customer.

Requirements:
• Excellent customer service skills
• Excellent written and verbal communication skills
• Retail financial experience
• Loan processing experience preferred
• Demonstrated ability to work independently while contributing to a team environment
• 1st Mortgage loan experience a plus
• High School Diploma or equivalent

The open position is located at our Rookwood Loan Production Office, 2692 Madison Rd., Suite A3, Cincinnati Ohio 25208

We offer a pleasant, customer service oriented work environment, competitive salary and comprehensive benefits package.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


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Tampa Bay Florida

Working in a team environment, the Personal Banker/Customer Service Representative III will work in a Retail Branch location assisting customers with banking transactions on the Platform, in the Teller area, or over the telephone. Primary responsibilities will focus on opening depository accounts (checking, savings, certificate of deposit, IRA's) as well as taking Equity Line/loan applications and resolving customer issues on the platform. The successful candidate will work in all areas of the branch. The candidate must possess strong interpersonal skills and thrive in a team based setting.Our Associates are not on commission so that they are able to focus on doing what’s right for the customer.  This position is available at our Tampa, FL. Office.

Requirements:
• 6 months of recent Retail Bank Teller experience.
• 2 years of recent experience working in a retail branch banking location on the platform with new account openings, Equity loan applications and resolving customer issues.
• Conventional first mortgage experience is a plus.
• Outstanding customer service skills, including professional grammar and demeanor, as well as positive, proactive, and friendly interpersonal skills are required.
• The successful candidate will work in all areas of the branch.
• High School graduate or equivalent.
• To be considered, you must meet all of the basic requirements.

NOTE: The position requires recent Retail Branch Platform, Teller and Equity Loan and Equity Line applications experience.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


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Southwest Florida

Working in a team environment, the Personal Banker/Customer Service Representative III will work in a Retail Branch location assisting customers with banking transactions on the Platform, in the Teller area, or over the telephone. Primary responsibilities will focus on opening depository accounts (checking, savings, certificate of deposit, IRA's) as well as taking Equity Line/loan applications and resolving customer issues on the platform. The successful candidate will work in all areas of the branch. The candidate must possess strong interpersonal skills and thrive in a team based setting. This position is available at our Bonita Springs, FL. Office.

Requirements:

  • 6 months of recent Teller experience.
  • 2 years of recent experience working in a retail branch banking location on the platform with new account openings and resolving customer issues.
  • Equity and conventional first mortgage experience is a plus.
  • Outstanding customer service skills, including professional grammar and demeanor, as well as positive, proactive, and friendly interpersonal skills are required.
  • The successful candidate will work in all areas of the branch.
  • High School graduate or equivalent.
  • To be considered, you must meet all of the basic requirements.

NOTE: The position requires recent Retail Branch Platform and Teller Experience.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


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