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Careers at Third Federal

If you’re looking for a career that challenges you to do your best, enables you to be part of a dynamic team, and encourages you to grow, we want to hear from you!

Take a look at our open positions and get started with a new opportunity today.

Northeast Ohio

We are looking for a Branch Manager (Trainee) with 5 years of recent experience in retail branch banking. Candidates will be current Retail Branch Managers who thrive in a team based environment and are committed to delivering outstanding customer service. Proven hands on people management skills are required. Recent mortgage loan experience is a plus. 

Responsibilities:

  • Provide leadership, coach, train, and manage performance of branch staff
  • Ensure branch operational integrity and compliance in all branch policies and procedures
  • Provide consistent quality customer service to both internal and external customers that meets or exceeds established standards
  • Ensure that team members exceed customer satisfaction expectations and demonstrate Third Federal's values
  • Participate in branch functions and community activities to promote bank's image and growth
  • Responsible for communicating and implementing changes to policies and procedures
  • Other duties as assigned or requested

Requirements:

  • High school diploma or equivalent; College degree preferred
  • Minimum of 5 years of recent experience managing a retail branch bank
  • Recent experience taking conventional Mortgage Loan applications (purchase, construction/perm, refinance) is a plus
  • Proven communication skills
  • Proven leadership qualities with strong ability to supervise and instruct
  • Proven track record in meeting objectives; ability to meet deadlines; ability to manage to multiple objectives
  • Strong PC skills including: Word, Excel, and Automated Mortgage Application Software.

NOTE: The position requires recent Retail Branch Management experience.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


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We are looking for an experienced Customer Service Representative I/Teller for our Medina Branch (4018 Medina Road, Medina, OH., 44256). The qualified candidates will be proficient in all aspects of cash handling, managing and balancing a teller drawer and positively resolving customer issues. Dedication to delivering outstanding customer service is required.

Responsibilities:
• Working with the bank’s customers (face to face) handling financial transactions and problem resolution in a professional and friendly manner.
• Managing and balancing a teller drawer.
• Position is Monday thru Saturday (5 day work week).

Requirements:
• One year of recent previous teller experience required
• A minimum of 6 months recent cash handling experience and one year of customer service experience in a face to face retail bank environment
• High School diploma
• Outstanding customer service skills to include:
     o professional grammar and demeanor
     o positive, proactive, and friendly interpersonal skills
• Willingness to periodically work other branch locations

Position available at our Medina Branch Office located at 4018 Medina Road, Medina, Ohio 44256.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


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We are looking for an experienced Customer Service Representative I/Teller for our Main Office Branch (7007 Broadway Avenue Cleveland, OH., 44105). The qualified candidates will be proficient in all aspects of cash handling, managing and balancing a teller drawer and positively resolving customer issues. Dedication to delivering outstanding customer service is required.

Responsibilities:
• Working with the bank’s customers (face to face) handling financial transactions and problem resolution in a professional and friendly manner.
• Managing and balancing a teller drawer.
• Position is Monday thru Saturday (5 day work week).

Requirements:
• One year of recent previous teller experience required
• A minimum of 6 months recent cash handling experience and one year of customer service experience in a face to face retail bank environment
• High School diploma
• Outstanding customer service skills to include:
    o professional grammar and demeanor
    o positive, proactive, and friendly interpersonal skills
• Willingness to periodically work other branch locations

Position is at our Main Office Branch located at 7007 Broadway Avenue, Cleveland, OH., 44105

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


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At Third Federal, named for five years in a row as “One of the Best Companies to Work For" in America by Fortune magazine, we offer a pleasant customer service oriented work environment, competitive salary, comprehensive benefits package and career growth opportunities.

Working in a team environment, the Teller/Customer Service Representative II will work in a Retail Branch location assisting customers with banking transactions on the Platform, in the Teller area, or over the telephone. Primary responsibilities will focus on running a Teller Window, opening depository accounts (checking, savings, certificate of deposit, IRA's) and resolving customer issues on the platform. The successful candidate will work in all areas of the branch. The candidate must possess strong interpersonal skills and thrive in a team based setting. This position is available at our Ridge Road Branch, 5950 Ridge Road, Parma, OH., 44129.  

Requirements:
• 6 months of recent Retail Bank Teller experience.
• 2 years of recent experience working in a retail branch banking location on the platform with new account openings and resolving customer issues.
• Outstanding customer service skills, including professional grammar and demeanor, as well as positive, proactive, and friendly interpersonal skills are required.
• The successful candidate will work in all areas of the branch.
• High School graduate or equivalent.
• To be considered, you must meet all of the basic requirements.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


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We are looking for an experienced Customer Service Representative I/Teller to cover 4 different branch locations in our Eastern Suburban Cleveland Region. The home branch for this position will be our Euclid Branch Office.The qualified candidates will be proficient in all aspects of cash handling, managing and balancing a teller drawer and positively resolving customer issues. Dedication to delivering outstanding customer service is required. Branches to be covered are Cedar Center, Mayfield Heights, Mentor and Euclid. 

Responsibilities:

  • Working with the bank’s customers (face to face) handling financial transactions and problem resolution in a professional and friendly manner.
  • Managing and balancing a teller drawer.
  • Work within a regional area consisting of 4 different branch locations as a Teller.

Requirements:

  • One year of recent previous teller experience required
  • A minimum of 6 months recent cash handling experience and one year of customer service experience in a face to face retail bank environment
  • High School diploma
  • Outstanding customer service skills to include:
    • professional grammar and demeanor
    • positive, proactive, and friendly interpersonal skills
  • Ability and willingness to work different branch locations in the region on short notice

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


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We are looking for an experienced Customer Service Representative I/Teller to cover 4 different branch locations in our Central Cleveland Region. The home branch for this position will be our Ohio City Branch Office.The qualified candidates will be proficient in all aspects of cash handling, managing and balancing a teller drawer and positively resolving customer issues. Dedication to delivering outstanding customer service is required. Branches to be covered are Garfield Heights, Main Office (East 71st St.), Westown and Ohio City. 

Responsibilities:

  • Working with the bank’s customers (face to face) handling financial transactions and problem resolution in a professional and friendly manner.
  • Managing and balancing a teller drawer.
  • Work within a regional area consisting of 4 different branch locations as a Teller.

Requirements:

  • One year of recent previous teller experience required
  • A minimum of 6 months recent cash handling experience and one year of customer service experience in a face to face retail bank environment
  • High School diploma
  • Outstanding customer service skills to include:
    • professional grammar and demeanor
    • positive, proactive, and friendly interpersonal skills
  • Ability and willingness to work different branch locations in the region on short notice

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


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We are looking for an experienced Customer Service Representative I/Teller to cover 4 different branch locations in our Southeast of Cleveland Region. The qualified candidates will be proficient in all aspects of cash handling, managing and balancing a teller drawer and positively resolving customer issues. Dedication to delivering outstanding customer service is required. Branches to be covered are Brecksville, Fairlawn, Chapel Hill and Twinsburg. 

Responsibilities:

  • Working with the bank’s customers (face to face) handling financial transactions and problem resolution in a professional and friendly manner.
  • Managing and balancing a teller drawer.
  • Work within a regional area consisting of 4 different branch locations as a Teller.

Requirements:

  • One year of recent previous teller experience required
  • A minimum of 6 months recent cash handling experience and one year of customer service experience in a face to face retail bank environment
  • High School diploma
  • Outstanding customer service skills to include:
    • professional grammar and demeanor
    • positive, proactive, and friendly interpersonal skills
  • Ability and willingness to work different branch locations in the region on short notice

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


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Southern Ohio

We are looking for a high energy, enthusiastic, customer focused professional that enjoys creating great customer experiences by providing excellent customer service and communication. The Customer Service Representative will work in a retail branch location assisting customers with loan transactions both in person and over the telephone. The candidate must possess strong interpersonal skills and thrive in a team based setting.

This position is responsible for: working with prospective customers seeking a Home Equity Line/ Loan, refinance or conventional mortgage loan; providing loan details, calculating payments, ratios, closing costs and program information to assist the prospective customer in choosing the appropriate product; taking applications and maintaining close contact with the borrower, realtor, and seller throughout the process to ensure a stress free close or refinance.

We provide loan training for this position. Our associates are not on commission so that they are able to focus on doing what’s right for the customer.

Requirements:
• Excellent customer service skills
• Excellent written and verbal communication skills
• Retail financial experience
• Loan processing experience preferred
• Demonstrated ability to work independently while contributing to a team environment
• 1st Mortgage loan experience a plus
• High School Diploma or equivalent

The open position is located at our West Chester Loan Production Office, 9464 Civic Center Blvd., West Chester, OH., 45069

We offer a pleasant, customer service oriented work environment, competitive salary and comprehensive benefits package.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


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Tampa Bay Florida

Working in a team environment, the Personal Banker/Customer Service Representative III will work in a Retail Branch location assisting customers with banking transactions on the Platform, in the Teller area, or over the telephone. Primary responsibilities will focus on opening depository accounts (checking, savings, certificate of deposit, IRA's) as well as taking Equity Line/loan applications and resolving customer issues on the platform. The successful candidate will work in all areas of the branch. The candidate must possess strong interpersonal skills and thrive in a team based setting.Our Associates are not on commission so that they are able to focus on doing what’s right for the customer.  This position is available at our Port Richey, FL. Office.

Requirements:
• 6 months of recent Retail Bank Teller experience.
• 2 years of recent experience working in a retail branch banking location on the platform with new account openings, Equity loan applications and resolving customer issues.
• Conventional first mortgage experience is a plus.
• Outstanding customer service skills, including professional grammar and demeanor, as well as positive, proactive, and friendly interpersonal skills are required.
• The successful candidate will work in all areas of the branch.
• High School graduate or equivalent.
• To be considered, you must meet all of the basic requirements.

NOTE: The position requires recent Retail Branch Platform, Teller and Equity Loan and Equity Line applications experience.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


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Southeast Florida

Working in a team environment, the Personal Banker/ Loan Administrator will work in a Retail Branch location assisting customers with banking transactions on the Platform, in the Teller area, or over the telephone. Primary responsibilities will focus on opening depository accounts (checking, savings, certificate of deposit, IRA's) as well as taking Conventional Mortgage, Equity Line/loan applications and resolving customer issues on the platform. The successful candidate will work in all areas of the branch. The candidate must possess strong interpersonal skills and thrive in a team based setting. This position is available at our Delray Beach, FL, Branch.

Requirements:

• Previous Retail Bank Teller experience.
• 2 years of experience working in a retail branch banking location on the platform with new account openings, Equity loan applications and resolving customer issues.
• Conventional first mortgage experience is required.
• Outstanding customer service skills, including professional grammar and demeanor, as well as positive, proactive, and friendly interpersonal skills are required.
• The successful candidate will work in all areas of the branch.
• High School graduate or equivalent.
• To be considered, you must meet all of the basic requirements.

NOTE: The position requires Retail Branch Platform, Teller, Conventional first mortgage and Equity Loan and Equity Line applications experience.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.


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