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Online Security Updates

Online Security Updates

Below are links to the latest updates we routinely send our Online Banking customers about a variety of online security topics.

How to Avoid Disaster Relief Scams

When a natural disaster strikes, millions of people in the path of destruction may find themselves needing assistance, and generous people do what they can to help those in need. Unfortunately, during times of crisis, criminals exploit these disasters for their own gain by sending fraudulent communications through email, social media and creating fake websites to solicit contributions. If you are considering donating money to disaster relief efforts, here are a few ways to make sure your dollars go to the cause you support.

  • Be wary of charities that spring up suddenly in response to current events and natural disasters. They could be a scam. Contribute to organizations with experience assisting in disaster relief and the infrastructure in place to distribute those funds effectively.
  • Never open unsolicited emails or click on links that claim to show photos of disaster areas. They may contain harmful malware designed to steal your personal information.
  • Do your research before texting a donation. Find the charity’s official website (typically the name of the charity.org) and confirm that the charity has authorized text donations.
  • Verify the charity before providing your personal or financial information. Providing such information may compromise your identity, making you vulnerable to theft. Never provide your bank or credit card information to anyone who solicits you by phone. Never send cash, or wire money when making a donation. Write a check to the organization, or pay by credit card through the charity’s official website. This step can help you document the donation for your records, and for tax purposes.

If you believe that you are a victim of a disaster relief scam, or if you suspect that an organization or individual is engaging in fraud, report it immediately to the National Center for Disaster Fraud at (866) 720-5721, or by email at disaster@leo.gov

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