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You can call us, e-mail us, or check our Frequently Asked Questions!

Contact Us.
For your protection, please do not send personal account or confidential
information via this form. If you have questions about your existing
Third Federal account, please phone our Customer Service Department
at the numbers listed below.

Customer Service: 1-800-844-7333
(TDD hearing-impaired 216-429-5160)
Customer Service Hours:
8:30 a.m. to 5:00 p.m. Monday - Thursday
8:30 a.m. to 6:00 p.m. Friday
8:30 a.m. to 1:30 p.m. Saturday
Not open on Sunday
Personal MoneyLine: 1-888-521-5512
Automated account information available 24 hours a day.
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