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Online Banking Secure Messaging

Already a Third Federal customer? Please login or enroll in Online Banking to send a secure message to one of our representatives.

Not yet enrolled in Online Banking, but thinking about applying for a purchase or refinance mortgage or home equity product?  Complete the form below, and a loan representative will contact you.

Make a Mortgage or Home Equity Line/Loan Payment

Mail your mortgage or equity payment to:

Third Federal Payment Processing
PO Box 94974
Cleveland, OH  44101-4974

Or, save time and postage by making an electronic payment through Online Banking.  
Log in to make a payment.

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Mortgage Servicing Information.

Borrowers who wish to exercise their right to assert errors and/or request information about their mortgage loan account under the Real Estate Settlement Procedures Act must send a request in writing to: Third Federal Savings and Loan; PO Box 605007; Cleveland, OH 44105-0007. The request must include: (1) the borrower’s name; (2) the borrower’s mortgage loan account number; and (3) the error believed to have occurred and/or the information requested.