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Satisfied Customers
The people have spoken.
We like what we're hearing.

Our Reputation

Our customers say it best—and we appreciate what they’ve shared! See what people are saying about their experiences with Third Federal.

What Our Customers Have Said

  • "I am writing to express my appreciation for the exemplary service that your company, Third Federal provided me. My loan officer went above and beyond to answer my questions, explain processes and assist in my success in obtaining my home loan. I must mention that this is the second time I have worked with her as she helped me with a previous home loan as well, and I will never use anyone else when I need a loan! I am also referring friends and family members to her as she is so thorough, professional, patient and kind! Thank you for such a great opportunity to work with the best!"
  • "Our experience with Third Federal was outstanding.  The process was easy, the staff were amazingly helpful and I would use Third Federal again."
  • "Whenever a friend or family member talks about buying a house I ALWAYS recommend Third Federal."
  • "We were extremely satisfied with our recent experience with securing a mortgage for our home in The Villages, FL. Our loan officer could not have been more professional, helpful, efficient or just plain nice in the processing of our loan. Based on how well this mortgage process went, we hope TFS will get more business in The Villages. We certainly recommend using you."
  • "My loan officer was awesome to work with. I have since referred several friends to her for loans because of her professionalism and responsiveness. She is an asset to your company!"
  • "Great service provided from start to finish. I felt as though Third Federal really cared about me as a person and as a valued customer."
  • "Your organization treated me better than my current financial organization that I’ve been with more than 40 years."
  • "I have done banking at Fifth Third for years and I am so happy I am with Third Federal now.  I was extremely happy with my loan officer.  She was very professional, explained the loan process in layman’s terms and she returned my telephone calls very promptly. Third Federal, with its well-trained and knowledgeable staff, made my home purchase seem very easy. I am very happy I am now banking at Third Federal. Thank you!"
  • "I can't express how happy I am with the decision to choose Third Federal! The service is great, the people are even better, and everything was quick and professional! Thanks for the great experience!!!"