Third Federal Savings & Loan

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Satisfied Customers
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Our Reputation

Our customers say it best—and we appreciate what they’ve shared! See what people are saying about their experiences with Third Federal.

What Our Customers Have Said

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Rated 5 out of 5 by from Great Loan Officer Rates were good but Sandra my loan officer was a seasoned professional that made things run smoothly through the entire transaction.
Date published: 2020-04-01
Rated 5 out of 5 by from Construction Loan Interest rate is excellent. Customer service was awesome. Thanks again to Linda who was with us from start to finish.
Date published: 2020-04-01
Rated 5 out of 5 by from Excellent and fast Rates were great and the people I dealt with were very professional and very accessible.
Date published: 2020-03-31
Rated 5 out of 5 by from Good Yes.
Date published: 2020-03-30
Rated 5 out of 5 by from Low rates Great customer service
Date published: 2020-03-30
Rated 3 out of 5 by from Rates are among the lowest. Would only recommend based on the super low rates. Customer service is only fair at best. Loan agent needs a fully informed back up person. When she was on vacation, no one could answer my questions. I was told I needed flood insurance "before" my loan was even approved, which made no sense. I actually only needed a quote which was not clearly explained at all. When my online checking account was opened by the agent I couldn't fund it online. I had to physically go to the bank and deposit a paper check. A very antiquated process.
Date published: 2020-03-27
Rated 5 out of 5 by from My New Favorite Bank Everyone I dealt with at Third Federal was so kind and competent, I just wanted to move my car loan over there. But they don't do car loans--just mortgages. And that's maybe why they are so good at it. Everything fell into place as smooth as could be. I personally was so relieved, since it was my first home-buying experience. I highly recommend this bank.
Date published: 2020-03-25
Rated 5 out of 5 by from Excellent service and attention to rate changes. I work with Mary out of the Avon Office and could not have gotten better service. This was my first experience with buying a home and acquiring a home loan. She was extremely helpful with walking me through the process and helping me to understand it.
Date published: 2020-03-24
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