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Satisfied Customers
The people have spoken.
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Our Reputation

Our customers say it best—and we appreciate what they’ve shared! See what people are saying about their experiences with Third Federal.

What Our Customers Have Said

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Rated 5 out of 5 by from Competitive Rates I've been very pleased with my Third Federal first, I switched my second mortgage as well and suggested Third Federal to my Real Estate Broker son-in-law. He is now suggesting to clients.
Date published: 2019-02-15
Rated 5 out of 5 by from low rates low rates
Date published: 2019-01-16
Rated 4 out of 5 by from Lower Rates I have had mortgages with Third Federal for over 30 years and have always found their rates to be competitive.
Date published: 2019-01-07
Rated 4 out of 5 by from Stop mailing monthly statements. Having been a customer for over 45 years I think Third Federal is an excellent bank. I would appreciate it if I could get you to stop sending my equity line statement and checking account balance statement each month. My equity line is unused but available. And my checking account balance is unchanged from month to monjth. Thanks.
Date published: 2019-01-01
Rated 5 out of 5 by from Great rates, recommend additional features Been a long time customer with ThirdFederal. Always great customer service and easy to work with. The rates are one of the best in the industry.
Date published: 2018-12-28
Rated 5 out of 5 by from Overall customer for mortgae, etc. I have always enjoyed my experience at Third Federal, have been using them for over 20 years. I use the branch in Mentor, Ohio and they have always been professional, timely, and courteous. They truly seem to have my best interest in place when working with them.
Date published: 2018-12-27
Rated 5 out of 5 by from Great Customer Service & Rates Whenever I call with a question, I am helped by knowledgeable, friendly people. I have had several home loans with Third Federal. I continue to work with them because of the excellent customer service and good rates.
Date published: 2018-12-27
Rated 5 out of 5 by from Helpful. Plain & Simple I have been banking with Third Federal for 15 years. They have financed at least four home loans for us. There has never been high pressure sales pitches or tricks. They provide you the best deal in the market the moment you walk in and then continue to help you throughout your financial relationship. The very personal service makes me feel like I am talking to a family member.
Date published: 2018-12-25
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