Loan Payments
Mail your mortgage or equity payment to:
Third Federal Payment Processing
PO Box 94974
Cleveland, OH 44101-4974
Or, Log in to Online Banking to make an electronic payment.
Having Trouble Paying Your Mortgage? Negatively Impacted By A Natural Disaster or Government Shutdown?
We understand circumstances may change or hardships may arise. If you’re having trouble making your mortgage payment, we have programs that may help. Please note that assistance is not automatic, you must reach out to Third Federal.
For government employees impacted by the current government shutdown, call 1-866-866-7916, option 1.
For customers impacted by natural disasters and all other hardships, call 855-811-3145.
Rate Relock
Learn about how our Smart Rate Adjustable Rate Mortgage allows you to relock your rate to our current rate for another three or five years anytime during the life of your loan.
Third Federal Routing Numbers
View the routing numbers for wire transfers, ACH transactions and branch locations.
Provide My Insurance
Mortgage agreements require borrowers to maintain property and other lines of insurance. MyInsuranceInfo.com is a simple way for you to upload insurance document files or images to meet those requirements and allow us to update the required insurance on your loan.
Insurance Loss Process
If your insurance company sends you an insurance loss check for covered damages to your home, you can process this check by visiting one of our nearby branches, calling 1-800 THIRD FED (844-7333) or e-mailing us at insuranceloss@thirdfederal.comFor more information, click here to go to our FAQ homepage, then click on the section titled "Insurance Loss
