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Why do you ask me so many questions when I want to get information about my deposit account? I've been a Third Federal customer for years!

We need to carefully identify you when we talk with you either at the branch, on the phone or via the internet.  We do so to protect you and Third Federal from fraud.

At Third Federal, we treat you and the rest of our customers with honesty and fairness and expect the same in return.  Most of us have good intentions, but unfortunately, there a those few who are intent on committing fraud.

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