Why was I suspended for external funds transfer?
A person can be suspended by account or for all external funds transfers. Suspensions can occur when you register or transfer an account that you aren't an owner on or if there aren't sufficient funds in the account to cover the transfer.
Periodic reviews are done on transfers as well as account ownership and if discrepancies are found, accounts and/or customers may be suspended.
Suspensions affect external funds transfers only. If you are suspended, you are still able to do internal transfers as well as use the other features of Online Banking.
If you have questions about the suspension, please contact our Customer Service Department.