To our customers:
Third Federal is here to support you. If you live or work in a Federal Emergency Management Association (FEMA)-designated disaster zone as a result of Hurricane Irma, you may be eligible for a loan concession if you cannot make your Third Federal loan payment.
Call 1-800-THIRDFED for more information.
Also, for customers in FEMA-designated disaster zones, we are providing the following (no customer action required):
- Waiving/refunding Third Federal late fees on mortgage loans and home equity lines and loans
- Refunding Third Federal ATM fees.
If you are having trouble paying your loan, please call customer service at 1-800-THIRDFED M-F, 8:30 am – 5 pm and Sat, 8:30 am – 1:30 pm.
As a reminder, customers can access their accounts through several channels, including online banking (https://www.thirdfederalonline.com
), our mobile phone app.