
Message from Marc
October 2016
One of the largest banks in the U.S. has been in the news a lot lately for all the wrong
reasons. The bank’s employees opened millions of unauthorized customer bank and credit
card accounts in order to achieve aggressive sales quotas. It was a violation of customers’
trust, caused by a corporate culture that valued profits and a higher stock price above
everything else.
At Third Federal, we work hard to earn your trust. None of our associates has to
concentrate on meeting a sales goal or making a commission. Instead, they can focus on
doing what is right for you. Trust is one of our values, and every customer interaction is
our opportunity to deepen that commitment.
So when you come to Third Federal for a mortgage loan or savings account, you don’t
have to wonder if we have your best interest in mind. Third Federal is honestly better.
We’ve been doing it this way for more than 78 years. Thanks as always for the opportunity
to serve you.
Bank Smart. Live Better.
Marc A. Stefanski
Chairman and CEO