Message from Marc

September 2016

We differentiate ourselves from competitors in the way we treat you - our customers.
We focus every day on delivering the products and services you want and need, and
then providing exceptional service. This simple approach has been a key to our
success for 78 years.

I learned from my father long ago you can never thank your customers enough, so I'd
like to take a moment to thank you for your loyalty and support this summer. And what
a summer it's been at Third Federal!

In June, Cleveland won its first world championship in 52 years, and to celebrate, we
ran a championship loan promotion featuring reduced mortgage rates. During the four-
day promotion, our mortgage application volume nearly doubled! Thanks to all who took
advantage of our offer - it was a win for everyone!

In July, we asked you to vote for a proposal for our Mutual Holding Company to waive
its receipt of cash dividends during the year. Once again, thanks to your loyalty and
support, we received 65% of the total eligible votes for the dividend waiver proposal,
and of those customers who did vote, 97% voted in favor of the waiver. Thank you for
your ongoing support and faith in us.

I’ve always said "customers first, strategy second." Our focus remains on you, and on
our mission of helping you achieve the dream of homeownership and financial security.
Thank you for the opportunity to serve you, and for making this summer one to
remember.

Bank Smart. Live Better.
Marc A. Stefanski
Chairman and CEO