Frequently Asked Questions
Wire Transfers and ACH Transactions:
The routing number for Wire Transfers and ACH Transactions (all regions) is 241070530.
When Ordering New Checks:
The routing number for Ohio and the rest of the country (excluding Florida) is 241070530.
The routing number for Florida branch locations is the following:
The routing number of 267090769 is used for the following Florida branch locations:
BOCA RATON
CORAL SPRINGS
DELRAY BEACH
FT. MYERS
GREENACRES
NAPLES
NORTH PALM BEACH
PLANTATION
The routing number of 063192191 is used for the following Florida locations:
CLEARWATER
PORT RICHEY
SARASOTA
SEMINOLE
ST PETERSBURG
TAMPA
We offer an Interest Checking Account. Our Interest Checking Account is easy to access, easy to manage, and the higher your balance, the better your rate of return.
You can open an Interest Checking account with a minimum deposit of $10.00.
Check Deposits - $500 is available on the same day of deposit, $6,225 is available on the second business day following the deposit. For deposits over $6,725, the remaining amount is available on the 5th business day.
Please see our Funds Availability Policy, which is located in our Truth in Savings Disclosure, for more details.
To reorder checks through Deluxe Corp, our preferred check printer, sign into Online Banking on your computer or through our mobile app. Once you complete the steps below, you will be securely transferred to Deluxe check ordering website.
- To order through online banking on your computer - Select the "Additional Services" tab, and then, click "Order Checks (Checking account)."
- To order through the mobile app - Select “More” and then, click “Order Checks (checking account).”
- You also may reorder checks by calling Third Federal Customer Care at 1-800-THIRDFED (1-800-844-7333) or by visiting one of our branches.
You have 60 days from the day we send your bank statement to dispute an ACH and claim it is unauthorized.
To view, navigate to the Statements and Documents tab (located under the More tab in the mobile app), your tax documents will display in the list below. You can filter out the specific type of statement you are looking for by clicking on the funnel icon next to the Statement Type header. Click on the red PDF icon to open the document.
If you are not currently enrolled in electronic tax statements, navigate to the Statements and Documents tab. Select Menu then Delivery Preferences. Click the small "+" icon near the top of the screen and click [Change to Electronic]. You will see a success message appear at the top of the screen when your preference is saved.
If you prefer to receive a hard copy, tax statements will be mailed by January 31 each year for the previous year. If you have not received your tax statement by February 15, you can request a copy via secure message (Located under the Contact Us tab in mobile and Secure Messaging & FAQs on desktop), or visit your local branch for assistance.
Still have questions? For more information please call our Customer Care line at 1-844-798-7784 or visit our Contact Us page for more ways to get in touch.